Innsbruck's main station: Location map
Innsbruck Hbf (Hbf stands for Hauptbahnhof, meaning main station) is in the city centre.
Innsbruck station. This modern station building houses the main concourse and was rebuilt in 2004.
Innsbruck station concourse. This photo is taken at street level (the same level as the tracks & platforms) looking north. The exit to the forecourt is on the left and the platforms behind the wall on the right.
The concourse is one level down as you can see, with escalators, lift and steps down from entrance level. The ticket office and ÖBB lounge are below and to the left in this photo. A passageway runs under all the tracks from each end of this concourse, the northern passageway has escalators up to each platform, the southern passageway has a lift and steps up to each platform. It doesn't matter which you use, unless you prefer a lift over an escalator!
Tickets & information
The ticket office and information desk are on the main concourse. Pictured below, the concourse looking south, that's one of the main departures boards with the entrance to the ÖBB ticket office (Reisezentrum) below it. There is a small separate ticket office for the competing Westbahn trains to Salzburg & Vienna next door.
Which platform?
Innsbruck Hbf has 7 main platforms, numbered 1 to 7 starting on the side of the main station building.
Platforms 21, 22, 31 & 41 are bay (dead end) platforms at the south end of the station.
Two passageways link the concourse with the platforms, the northern one has escalators up to each platform, the southern one has steps and a lift up to each platform. It doesn't matter which you use (unless you prefer a lift to an escalator!). There are no ticket gates or barriers, just free and easy access between street, concourse & platforms.
On each platform you'll find a summary of departures screen and a screen showing you the formation of each train due to leave from that platform. Consult this screen to see where to stand on the platform, the platform is divided into sectors A to E. For example, I had a reserved seat in car 11 on the 08:42 to Stuttgart, the train composition screen showed that car 11 would stop in sector D, so I waited under the big '7D' sign hanging from the roof.
The platforms, looking from platform 6 across to 4 & 5. Innsbruck is in a broad valley, ringed by mountains.
Luggage lockers
There are several banks of coin-operated luggage lockers, one in the northern passageway, a couple in the entrance to the southern passageway and one set just off the main concourse, see the left luggage lockers page for opening hours and prices.
Luggage lockers in the northern passageway between concourse & platforms. There are also lockers in other locations.
Toilets
There are toilets at the southern end of the main concourse. A fee is charged, you can pay with coins or contactless.
ÖBB lounge
If you have a 1st class ticket or any sort of sleeping-car ticket, or a 1st class Interrail or Eurail pass, you can use the ÖBB lounge for up to 90 minutes before or after your journey. The lounge offers complimentary tea, coffee, soft drinks and WiFi. It's on the main concourse, one level down from ground level.
There's one exception: You can use the lounge with a 1st class DB Sparpreis or Flexpreis fare, but not with a 1st class Super Sparpreis fare.
The lounge is open 05:45-21:40 Monday-Friday, 06:15-21:40 weekends. You can check opening times & access conditions at the Austrian Railways website www.oebb.at.
Somewhere to eat, drink or stock up
There are plenty of food outlets at the station, including a small McDonald's and a cafe-bar on the main concourse. There an Impreis supermarket on the station and another across the road. There's a pharmacy opening onto the front of the station.
Stiftskeller restaurant: For great atmosphere, great beer and delicious Austrian food, head for the Stiftskeller beer hall (www.stiftskeller.eu) in the heart of Innsbruck's old town, a 1.1 km 13 minute walk from the station, see walking map. It's something of an Innsbruck institution - I loved it, you won't regret the walk!
Taxis, walking
The station is walking distance from anywhere in the city centre. There's a taxi rank on the forecourt just outside the station exit.
Recommended hotels
Hotels with good or great reviews near the station include Ibis Innsbruck, AC Hotel by Marriott & Hotel Sailer.
Hotel Sailer: The Hotel Sailer is my top choice here, family-run since 1896, with Friendly staff and spotless rooms an easy 3-minute 240m walk from the station. That's my room below right!
